Short on time? Start with what an AI receptionist is and what it costs.
Frequently asked questions
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business calls with a natural voice, answers questions, books appointments, qualifies leads, transfers calls to your team and logs every conversation. Read the complete guide.
How does an AI receptionist work?
Calls to your number forward to the AI. It uses speech recognition, a language model trained on your business and a natural voice to hold the conversation, while connecting to your calendar and CRM to book and log calls.
How much does an AI receptionist cost?
Emily starts at $797 per location per month with 750 minutes included, and Growth is $1,497 per month with 2,000 minutes, plus a one-time setup fee. See pricing.
Can an AI receptionist book appointments?
Yes. Emily checks your live calendar, offers open times, books the appointment during the call and sends a text confirmation.
What calendars and CRMs does it work with?
Google Calendar, Cal.com, Calendly, GoHighLevel, HubSpot, Salesforce, Close, Jobber, JobNimbus, ServiceTitan and other platforms through their integrations or API.
Does it work 24/7?
Yes. Emily answers every call at any hour, including nights, weekends and holidays, and can handle many calls at once.
Can it answer only after hours or when we're busy?
Yes. You can use Emily full-time, after hours only, or as overflow when your team can't pick up.
Will callers know it's AI?
You choose how Emily introduces herself. Many businesses have her identify as a virtual assistant.
What languages does it speak?
Emily speaks multiple languages, including Spanish, and can switch languages during a call.
Can it transfer calls to a person?
Yes. Emily transfers calls based on your rules and passes along the call context. Warm transfers with escalation rules are included on the Growth plan.
What happens if the AI doesn't know the answer?
Emily doesn't guess. She takes the details, tells the caller someone will follow up, and alerts your team, or transfers the call if your rules say to.
Is my data secure?
Call data is used only to run your service. For businesses that handle sensitive information, such as medical practices, we configure calls to collect only what's needed and put the required agreements in place before launch.
Can it handle more than one call at once?
Yes. Emily can handle unlimited simultaneous calls, so rush periods don't create busy signals or missed calls.
Do I keep my phone number?
Yes. Calls are forwarded from your existing number.
How long does setup take?
Most businesses are live within days. See the setup guide.
Is there a contract?
Agreements are available on 3, 6 or 12 month terms.
What industries use AI receptionists?
Any business where revenue starts with a phone call: home services, contractors, med spas, dental and medical offices, salons, barbershops, law firms, real estate, apartment communities, auto shops, restaurants and more. See industries.
How is this different from an answering service?
An answering service usually takes a message. An AI receptionist trained on your business books the appointment during the call. See the full comparison.
Can I hear it before I buy?
Yes. Tap Emily's photo on any page of this site to talk to her live, or book a demo to hear her handle calls for a business like yours.
Where do you work?
Everywhere in the United States. Strategy calls, setup and support are all done remotely, so your location doesn't matter.
Hear Emily answer a call for your business.
Book a free 20-minute strategy call. We'll map how your calls flow today, show you what Emily would say to your customers, and give you a clear quote. Or tap Emily's photo in the corner to talk to her right now.