What Emily does for med spas
- Books consultations for injectables, lasers, facials, body contouring and more.
- Answers approved questions about treatments, downtime, pricing ranges and specials.
- Routes medical and clinical questions to a licensed provider.
- Books treatments for existing clients with the right provider.
The phone problem for med spas
- New-client inquiries come in evenings and weekends when you're closed.
- Front desk staff are busy checking in and checking out clients.
- Callers ask detailed treatment and pricing questions.
- Leads from ads go cold if nobody answers fast.
Every unanswered call is a customer deciding whether to wait for a callback or call someone else. Most call someone else. An AI receptionist removes that moment entirely.
What an AI receptionist handles for med spas
- Books consultations for injectables, lasers, facials, body contouring and more.
- Answers approved questions about treatments, downtime, pricing ranges and specials.
- Routes medical and clinical questions to a licensed provider.
- Books treatments for existing clients with the right provider.
- Collects new-client details and how they heard about you.
- Follows up by text with callers who didn't book (Growth plan).
Example call
Here's how a typical call sounds. Every conversation follows your services, pricing and rules.
CallerHow much is Botox and how long does it last?
EmilyOur Botox pricing is per unit, and most clients see results last around three to four months. The exact amount depends on the areas treated, which your provider will go over at a consultation. Would you like to book one?
CallerYes, is there anything this week?
EmilyI have Thursday at 6 PM with Nurse Amanda. Have you had injectables before?
Emily answers only with the treatment information you approve and books the consultation. Medical questions go to your licensed team.
How it works for your business
- Strategy call: we map your call types, services, booking rules and escalation rules.
- Build and training: we train Emily on your business and connect GoHighLevel, HubSpot, Google Calendar, Cal.com and the booking platforms med spas use.
- Testing: you test real scenarios and approve before launch.
- Launch: calls forward from your existing number full-time, after hours or as overflow, and we keep tuning.
Read the full setup process.
AI receptionist pricing for med spas
Plans start at $797 per location per month with 750 minutes included. Growth is $1,497 per month with 2,000 minutes, warm transfers and SMS follow-up for callers who didn't book. Both include a one-time setup fee for your custom build. See full pricing and ROI math, or estimate what missed calls cost you with the missed-call calculator.
Frequently asked questions
Will the AI give medical advice?
No. Emily shares only the general information you approve and routes clinical questions to a licensed provider.
What about privacy and HIPAA?
We configure calls to collect only what's needed to book and put the required agreements in place with you before launch.
Can it promote specials?
Yes. Emily can mention current promotions and packages you add, and we update them whenever you change them.
Can it book with specific providers?
Yes. Emily books with the provider the client asks for, or the first available provider qualified for that treatment.
Hear Emily answer a call for your business.
Book a free 20-minute strategy call. We'll map how your calls flow today, show you what Emily would say to your customers, and give you a clear quote. Or tap Emily's photo in the corner to talk to her right now.