What Emily does for dental offices
- Books new patient exams, cleanings and consultations.
- Answers which insurance plans you accept, using your approved list.
- Handles reschedules and cancellations under your policy.
- Triages toothaches, broken teeth and swelling using your emergency rules.
The phone problem for dental offices
- The front desk can't answer the phone and help the patient at the counter at the same time.
- New patients call during lunch and after hours.
- Reschedules and confirmations eat up hours every week.
- Emergency calls need fast triage.
Every unanswered call is a customer deciding whether to wait for a callback or call someone else. Most call someone else. An AI receptionist removes that moment entirely.
What an AI receptionist handles for dental offices
- Books new patient exams, cleanings and consultations.
- Answers which insurance plans you accept, using your approved list.
- Handles reschedules and cancellations under your policy.
- Triages toothaches, broken teeth and swelling using your emergency rules.
- Collects new patient information and insurance details.
- Answers questions about hours, location, parking and services.
Example call
Here's how a typical call sounds. Every conversation follows your services, pricing and rules.
CallerDo you take Delta Dental? I need a cleaning.
EmilyYes, we're in network with Delta Dental PPO. Have you been to our office before?
CallerNo, I'm new.
EmilyWelcome. New patients start with an exam and cleaning. I have Monday at 8 AM or Wednesday at 3:30 PM. Which works?
Emily fills open hygiene and new patient slots, and every call is summarized for your front desk.
How it works for your business
- Strategy call: we map your call types, services, booking rules and escalation rules.
- Build and training: we train Emily on your business and connect Google Calendar, GoHighLevel, HubSpot and practice management tools through their integrations.
- Testing: you test real scenarios and approve before launch.
- Launch: calls forward from your existing number full-time, after hours or as overflow, and we keep tuning.
Read the full setup process.
AI receptionist pricing for dental offices
Plans start at $797 per location per month with 750 minutes included. Growth is $1,497 per month with 2,000 minutes, warm transfers and SMS follow-up for callers who didn't book. Both include a one-time setup fee for your custom build. See full pricing and ROI math, or estimate what missed calls cost you with the missed-call calculator.
Frequently asked questions
Can the AI verify insurance?
Emily answers whether you accept a plan using your approved list and collects insurance details. Eligibility verification stays with your team.
What about HIPAA?
We configure calls to collect only what's needed and put the required agreements in place with you before launch.
How does it handle dental emergencies?
Emily follows your emergency rules: booking the first emergency slot, transferring to your team, or giving your after-hours instructions.
Will it give clinical advice?
No. Clinical questions are routed to your dental team.
Hear Emily answer a call for your business.
Book a free 20-minute strategy call. We'll map how your calls flow today, show you what Emily would say to your customers, and give you a clear quote. Or tap Emily's photo in the corner to talk to her right now.