Pricing at a glance
- Starter: $797 per location per month, 750 minutes included.
- Growth: $1,497 per location per month, 2,000 minutes included.
- Enterprise: custom pricing for multi-location groups.
- Extra minutes: $0.65 per minute on Starter and Growth.
- Setup: one-time fee for training, integrations, testing and launch, quoted on your strategy call.
- Terms: 3, 6 or 12 month agreements.
AI receptionist plans
Starter
+ one-time setup fee
- 750 minutes included
- $0.65 per minute after
- 24/7 first-ring answering
- Booking into your calendar
- Lead qualification + CRM logging
- Summaries, transcripts, recordings
- SMS confirmation after every booking
Growth
+ one-time setup fee
- 2,000 minutes included
- $0.65 per minute after
- Everything in Starter
- Warm transfers with escalation rules
- SMS follow-up for callers who didn't book
- Custom voice, greeting and upsell flows
- Monthly performance report and tuning call
Enterprise
+ one-time setup fee
- Multi-location groups
- Custom minute bundles per location
- Location-specific hours, services and routing
- Multi-location dashboard and reporting
- Custom integrations and API access
- Dedicated account manager
Every plan is fully managed. We build it, train it on your business, connect your calendar and CRM, test it with you and keep tuning it after launch. You don't need to learn any software.
What the setup fee covers
The setup fee pays for the custom build that makes an AI receptionist actually work for your business:
- Mapping your call types, services, pricing ranges, hours, service area and booking rules.
- Writing and training Emily's knowledge and conversation flows.
- Connecting your calendar, CRM and phone system.
- Setting up escalation and transfer rules for your team.
- Testing real call scenarios with you before launch, then refining after go-live.
What affects AI receptionist cost?
Call volume and length
Minutes are the main variable. A business that gets 300 two-minute calls a month uses about 600 minutes, which fits Starter. A busy multi-tech home service company might use several thousand. If you're unsure, we look at your call logs on the strategy call and recommend the plan that fits.
What the AI needs to do
Answering questions and booking appointments is standard. Warm transfers with escalation rules, SMS follow-up for callers who didn't book, and custom upsell flows are part of Growth.
Integrations and locations
Standard calendars and CRMs are included in setup. Custom integrations, multiple locations with different hours or services, and API work are scoped on Enterprise.
How to calculate AI receptionist ROI
The return comes from calls you currently miss or lose, not from calls you already convert. The math is simple:
Monthly revenue recovered = missed calls per month × % that would have booked × average value of a customer
Example
Say a home service company gets 60 calls a week and misses 15% of them, because the team is on jobs or it's after hours. That's about 9 missed calls a week, or roughly 39 a month. If 1 in 4 of those callers would have booked, that's about 10 jobs. At an average ticket of $350, that's about $3,400 a month in revenue walking to a competitor, compared to a Starter plan at $797.
Your numbers will be different. Plug them into the missed-call revenue calculator to see your own estimate. Be conservative with the booking rate; the goal is an honest number, not a big one.
Returns that don't show up in the formula
- Staff time saved on routine calls and phone tag.
- Fewer no-shows thanks to text confirmations.
- Faster response to hot leads, including after hours.
- Call transcripts that show why leads don't convert.
AI receptionist vs other options: cost comparison
| Option | How you pay | Hours covered | Books appointments |
|---|---|---|---|
| AI receptionist (Emily) | Flat monthly plan + minutes over your allowance | 24/7, unlimited simultaneous calls | Yes, in real time |
| In-house receptionist | Salary, payroll taxes, benefits, training, turnover | Business hours, one call at a time | Yes |
| Answering service / call center | Per minute or per call, often with minimums | Varies, often 24/7 | Usually takes a message |
| Voicemail | Free | 24/7 | No, and many callers hang up |
For a deeper look, read AI receptionist vs answering service.
Frequently asked questions
How much does an AI receptionist cost per month?
Emily's plans start at $797 per location per month with 750 minutes included, plus a one-time setup fee. Growth is $1,497 per month with 2,000 minutes. Enterprise pricing for multi-location groups is custom.
What happens if I go over my minutes?
Additional minutes are billed at $0.65 per minute on Starter and Growth. If you consistently use more, we'll recommend the plan that costs you less.
Is there a setup fee?
Yes. A one-time setup fee covers your custom build: training, integrations, testing and launch. The exact amount depends on your business and is quoted on your strategy call.
Are there long-term contracts?
Agreements are available on 3, 6 or 12 month terms, so you can choose the commitment that fits your business.
Is an AI receptionist cheaper than hiring a receptionist?
In most cases, yes. A full-time hire costs a salary plus taxes, benefits and training, and covers only business hours. An AI receptionist covers every hour, handles many calls at once and starts at $797 per month.
Hear Emily answer a call for your business.
Book a free 20-minute strategy call. We'll map how your calls flow today, show you what Emily would say to your customers, and give you a clear quote. Or tap Emily's photo in the corner to talk to her right now.